Unfuse LogoUnfuse

Terms & Conditions

These Terms and Conditions ("Terms") apply to the Unfuse app (hereinafter referred to as "Application") for mobile devices created by NEUROSYNCLAB LLC (hereinafter referred to as "Service Provider"). By downloading or using the Application, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use the Application.

1. Definitions

  • Application refers to the Unfuse mobile app operated by NEUROSYNCLAB LLC.
  • Service Provider means NEUROSYNCLAB LLC and its affiliates.
  • User means any person who accesses or uses the Application.
  • Content means all text, graphics, logos, images, audio and video materials, software, and other materials included in the Application.

2. Intellectual Property Rights

The Application, including all Content, trademarks, copyrights, database rights, and other intellectual property, are owned or licensed by the Service Provider and protected by applicable laws. You are granted a limited, non-transferable, revocable license to use the Application for personal, non-commercial purposes only.

You shall not copy, reproduce, modify, decompile, reverse engineer, disassemble, translate, create derivative works from, or otherwise exploit the Application or Content without express written permission.

3. License to Use

You are granted a revocable, limited, non-exclusive, non-transferable right to download, install, and use the Application on devices you own or control strictly in accordance with these Terms. You agree not to:

  • Engage in unauthorized framing of or linking to the Service;
  • Interfere with, disrupt, or create an undue burden on the Service or its networks;
  • Decipher, decompile, disassemble, reverse engineer, or attempt to derive the source code in any way;
  • Attempt to bypass any measures designed to prevent or restrict access to the Service or any portion thereof;
  • Upload or distribute files containing viruses, malware, or other harmful software;
  • Use, launch, develop, or distribute any automated system (bots, spiders, scrapers, etc.) accessing the Service;
  • Send unsolicited commercial emails or automated queries to any website via the Application;
  • Disparage, tarnish, or harm the Service or Service Provider in our opinion;
  • Use the Service inconsistent with applicable laws and regulations;
  • Otherwise infringe these Terms.

4. Platform Compatibility

The Application license granted is limited to devices using Apple iOS or Android operating systems. The terms and conditions of the respective App Distributors (App Store and Google Play) apply. The Service Provider is not responsible for maintenance or support outside of these terms.

5. Subscriptions and In-App Purchases

5.1. App Access and Content

Unfuse is available to download from the App Store and Google Play at no cost. Upon downloading, you may be offered access to certain features for free. This may include, but is not limited to, a limited number of introductory sessions, a preview of app content, or a free trial period.

To unlock the full range of features, content, and unlimited access within the Application ("Premium Access"), a subscription is required.

5.2. Subscription Plans and Trials

We may offer various subscription plans, including but not limited to weekly, monthly, and annual options, as well as lifetime purchase options. The specific pricing, terms, and duration of these plans will be clearly displayed within the Application at the time of purchase.

From time to time, we may offer free trial periods to access Premium Access. The duration of any free trial will be specified at the time of signup. If you do not cancel before the end of the free trial period, your subscription will automatically begin, and your account will be charged. Any unused portion of a free trial period will be forfeited when you purchase a subscription.

5.3. Billing and Automatic Renewal

All subscription purchases are processed securely through the platform from which you downloaded the Application (Apple App Store or Google Play Store).

Payment will be charged to your account at confirmation of purchase, or at the end of the free trial period if applicable. Subscriptions automatically renew for the same price and duration period unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

5.4. Managing and Cancelling Subscriptions

You can manage or cancel your subscription and auto-renewal at any time by going to your account settings in the App Store or Google Play Store after purchase. Deleting the Application from your device does not cancel your subscription. No cancellation of the current subscription is allowed during the active subscription period, and refunds for any unused portion of the term will not be provided.

5.5. Refund Policy

All purchases are final. Subscription fees are non-refundable. All refund requests are handled directly by the respective platform (Apple or Google) and are subject to their terms and policies. We do not have the ability to process refunds for purchases made through the App Store or Google Play Store.

6. App Store and Google Play Terms

Apple App Store:

This Application is distributed through the Apple App Store and is subject to Apple's Licensed Application End User License Agreement (EULA). In case of any conflict between these Terms and Apple's EULA, Apple's terms shall prevail. Apple is not a party to these Terms and is not responsible for the Application or its content. Apple has no obligation to provide maintenance or support services for the Application.

Google Play Store:

This Application is distributed through Google Play Store and is subject to Google Play Terms of Service. Google Play's content policies and developer terms apply to the Application. Google is not a party to these Terms and is not responsible for the Application or its content. Google has no obligation to provide maintenance or support services for the Application.

7. User Content and Third-Party Content

Users may submit content ("User Content") through the Application. The Service Provider does not guarantee the accuracy, reliability, or safety of User Content or third-party content. Third-party links and services may be accessed through the Application. These third parties have their own terms and privacy policies, and the Service Provider makes no endorsements or warranties regarding these. User Content, such as the thoughts you enter into the application's exercises, is stored locally on your device and is not accessed or monitored by the Service Provider. Please refer to our Privacy Policy for more details.

8. Disclaimer of Medical Advice

The content and information provided through the Application is for informational and educational purposes only and should not be considered as medical advice, diagnosis, or treatment. The Service Provider does not guarantee the accuracy, completeness, or reliability of any content.

This Application is not a medical device and has not been evaluated or approved by the FDA, EMA, or any other regulatory authority. The Application does not diagnose, treat, cure, or prevent any disease or medical condition.

You should always consult a qualified healthcare professional before making any decisions related to your health or treatment based on the content of the Application. Never disregard professional medical advice or delay seeking treatment because of something you read in this Application.

The use of the Application and its content is at your own risk, and the Service Provider disclaims all liability for any consequences resulting from your actions or decisions based on the Application.

IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, OR ARE HAVING SUICIDAL THOUGHTS, DO NOT USE THIS APPLICATION. CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY, OR CONTACT A CRISIS HOTLINE. THIS APPLICATION IS NOT DESIGNED FOR CRISIS INTERVENTION.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use the Application. By using the Application, you consent to the collection and use of information in accordance with our Privacy Policy. We prioritize your privacy; key data, including your thought entries, is stored locally on your device.

For Users in the European Union:

We comply with the General Data Protection Regulation (GDPR). You have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing

Data Processing:

We process personal data based on legitimate interests, consent, or contractual necessity as outlined in our Privacy Policy.

10. Age Restrictions

The Application is intended for users who are at least 13 years old (or the minimum age required in your jurisdiction). By using the Application, you represent that you meet this age requirement. If you are under 18, you must have parental or guardian consent to use the Application.

11. Termination

The Service Provider may terminate or suspend your access to the Application at any time without notice, especially upon breach of these Terms. Upon termination, your rights under these Terms end and you must cease using and delete the Application.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Service Provider and its affiliates, employees, and agents from any claims, liabilities, damages, costs, or expenses arising from your use of the Application or violation of these Terms.

13. Disclaimer of Warranties

The Application is provided "as is" and "as available" without warranties of any kind, whether express or implied. The Service Provider does not guarantee uninterrupted or error-free service or that the Application is free of viruses.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPLE AND GOOGLE DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION, WHETHER EXPRESS, IMPLIED OR STATUTORY.

14. Limitation of Liability

To the extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Application, even if advised of the possibility of such damages.

Apple and Google will not be liable for any claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty.

15. International Use and Export Control

The Service Provider makes no representation that the Application is accessible or legally available in all jurisdictions. You are responsible for compliance with the laws of your jurisdiction. You agree to comply with all applicable export and import control laws and regulations, including those of the United States, European Union, and other relevant jurisdictions.

16. Governing Law and Dispute Resolution

Before Filing Legal Claims:

Before initiating any formal dispute resolution, you agree to first attempt to resolve the matter informally by contacting us at:

  • General support: help@neurosynclab.com
  • Disputes and complaints: disputes@neurosynclab.com

Please provide the following information in your complaint:

  • Date of purchase or issue
  • Your registered email address
  • Detailed description of the problem
  • Any supporting documentation

We will respond to your complaint within 30 days and make good faith efforts to resolve the matter.

Formal Dispute Resolution:

If informal resolution fails, any disputes arising under these Terms shall be resolved through:

  1. Binding arbitration under the rules of the Armenian Chamber of Commerce
  2. As a last resort, the exclusive jurisdiction of the courts of the Republic of Armenia

17. Force Majeure

The Service Provider is not liable for failure or delay in performance due to causes beyond their reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government acts, pandemics, or network failures.

18. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices, constitute the entire agreement between you and the Service Provider regarding the Application.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

20. Assignment

You may not assign your rights or obligations under these Terms without the Service Provider's prior written consent. The Service Provider may assign or transfer these Terms at its discretion without notice to you.

21. Electronic Communications and Signatures

You agree that electronic communications, including clicking on "I Agree" or similar buttons, constitute legally binding electronic signatures and contracts between you and the Service Provider.

22. Changes to Terms

The Service Provider may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms in the Application
  • Sending email notification to registered users
  • Providing in-app notifications

Your continued use of the Application after such modifications constitutes acceptance of the updated Terms.

23. Contact Us

For questions about these Terms, contact us at help@neurosynclab.com.

For technical support:

  • iOS users: Contact Apple Support through the App Store
  • Android users: Contact Google Play Support through Google Play Store
  • General support: Contact us at help@neurosynclab.com

Last Updated: September 8, 2025